WPNoti Terms of Service

These Terms govern the WPNoti account, hosted service, website, subscriptions and access to connected-store features. Your service provider is MB DEVELOPERIS, company code 305652066, VAT number LT100015358510, registered address Daukšių g. 2, Daukšių k., LT-18102 Švenčionių r., Lietuva (Lithuania) (“WPNoti”, “we”, “us”).

Website: wpnoti.com. Email: [email protected]. Telephone: +370 603 20205. The address above is the address given by MB DEVELOPERIS as its registered office.

“You” means the individual or legal entity entering into the service contract. A person accepting for an organisation must have authority to bind it. An invited member uses the service under the organisation’s subscription and must follow the account, security and acceptable-use rules; an invitation alone does not make that person liable for the organisation’s subscription fees.

A consumer is a natural person acting outside their trade, business, craft or profession. A business customer acts for business or professional purposes. Your actual purpose determines your status; having a personal billing name does not by itself establish consumer status. WPNoti accepts both, and the consumer protections below apply where relevant.

You must be at least 18 and have capacity to enter into a contract. We present these Terms before account registration or purchase and ask you to accept them. We provide confirmation of a paid subscription and the applicable terms in a form you can retain.

The Privacy Policy describes data processing; accepting these Terms is not blanket consent to personal-data processing. The Data Processing Addendum forms part of these Terms where we process personal data on your behalf.

WPNoti connects to WooCommerce stores using the WPNoti WordPress plugin. Depending on your plan, it displays store information, provides alerts and availability checks, and lets authorised users make supported changes to the store.

The Free plan currently includes up to two connected stores, checks approximately every six hours, order and product information, statistics and plugin-deactivation alerts. Pro provides the additional capacity and tools identified in the offer, which may include more frequent checks, downtime/recovery alerts, form and error notifications, administrator/shop-manager alerts, vulnerability findings, customer and coupon tools, inventory, live visitors and team access. The plan description and limits shown when you subscribe form part of the offer. Save the confirmation for your records.

You need a compatible device or browser, an internet connection, a supported WordPress and WooCommerce installation, and permission to install and connect the plugin. Your host, firewall, caching and consent settings can affect features.

The plugin needs WordPress 6.2 or later, PHP 8.0 or later, and WooCommerce 8.0 or later. The Free plan includes up to two stores. The plan shown when you subscribe is the one that applies.

WPNoti is not your store’s payment gateway, backup service or guarantee of security or uninterrupted trading. Checks, alerts and vulnerability matches can be delayed, incomplete or inaccurate. A vulnerability match is an indication requiring investigation; the absence of an alert does not establish that a store is secure. These limitations do not remove our obligation to supply a service that meets the contract and applicable consumer law.

Notifications and monitoring limitations

Notifications provide supplementary information about detected store events. They help you stay informed about orders and potential outages, and about issues that may affect the store. They do not promise that every order or outage will be detected, that a notification will arrive immediately, or that WPNoti will prevent downtime or lost sales.

Alerts may be delayed, incomplete or not delivered. Delivery depends on the store connection, the check interval for the plan, device settings, the network and notification providers such as Apple, Google and the push service. A missing alert does not mean the store is operating normally.

Downtime checks follow the interval shown for the plan: about every six hours on Free, and every 5 minutes on Pro when that feature is included. A downtime alert is sent after two consecutive checks fail, with a recovery update when the store responds again. Those intervals describe when a check can detect a problem. They are not a guarantee of immediate notice.

For a business-critical store, use independent monitoring and response procedures alongside WPNoti. These limitations do not remove our obligation to supply a service that meets the contract and applicable consumer law, and they do not limit the liability rules in section 12.

iOS. The iOS application is licensed under Apple’s standard Licensed Application End User License Agreement (“Apple Standard EULA”). MB DEVELOPERIS is the application provider/licensor for the WPNoti app. These Terms are supplementary service terms, not a custom iOS EULA. They do not replace, amend or restrict rights under the Apple Standard EULA. If a provision conflicts with the Apple Standard EULA within that EULA’s scope, the Apple Standard EULA prevails; mandatory law always applies. Service-specific provisions operate only to the extent compatible with it.

Android. Subject to these Terms and Google Play’s applicable distribution and usage rules, we grant you a non-exclusive, non-transferable right to install and use the Android app on devices you own or control for authorised use of WPNoti. This does not restrict rights conferred by mandatory law or an applicable open-source licence.

WordPress plugin. The WPNoti plugin is distributed under GNU GPL version 2 or later, as specified in its licence notice. These Terms govern access to the hosted service and do not take away rights to use, copy, modify or distribute the plugin under that licence. Ending a WPNoti subscription ends the associated hosted-service access; it does not revoke GPL rights.

Other third-party and open-source components remain subject to their respective licences. We and our licensors retain rights in the website, applications, service and branding except as expressly licensed. You retain your rights in your store and data.

Provide accurate account and billing information and keep it current. Protect sign-in credentials, use individual accounts for team members and tell us promptly about suspected unauthorised access. You are responsible for your own authorised actions and, for an organisation, for managing the permissions of people acting for it. You are not automatically liable for activity caused by our breach or for another person’s actions that you could not reasonably prevent.

Connect a store only with authority from its operator, including authority for the data access and changes requested. If acting for another organisation, obtain any required data-processing authorisations. Workspace administrators must grant access appropriately and remove access when no longer justified.

Before deleting an owner’s account, arrange any necessary transfer of workspace administration. If the interface does not support the required transfer, contact support. You do not have to delete other people’s accounts to exercise your own deletion rights.

You remain responsible for your store’s content, products, legal notices, customer communications, fulfilment, tax obligations, privacy compliance and backups. We remain responsible for our own contractual and legal duties.

Supported commands can change order status, product information, prices, stock, categories and coupons directly in WooCommerce. Check commands and their results. Marking an order as “refunded” does not itself establish that money has been returned: verify the actual payment/refund with WooCommerce and the payment provider.

You instruct us to receive, process and transmit store data to provide the features you request, including delivering enabled notifications to authorised users. This permission is limited to providing and securing the service, complying with law and carrying out lawful instructions. It does not transfer ownership of your data or permit us to market to your customers.

Provide appropriate notices and obtain any required consents for visitor tracking and other processing on your store. Do not use WPNoti to intentionally transmit special-category personal data, criminal-offence data, passwords or full payment-card information unless we have separately agreed suitable safeguards and the processing is lawful. Configure forms and error reporting to minimise unnecessary personal data.

You must not use the service to obtain unauthorised access, distribute malware, interfere with others’ service, evade legitimate security or plan limits, infringe rights or process unlawful content. Do not perform intrusive security testing of our systems without permission; responsible reporting of suspected vulnerabilities is welcome at our support address. This restriction concerns the hosted service and does not limit rights under the plugin’s GPL licence or mandatory law.

We may investigate suspected misuse proportionately and use the suspension procedure below where necessary. We do not claim a general right to use store-customer data for unrelated purposes.

Pro subscriptions are available through the website with Stripe payment processing, or through Apple or Google in the respective app. The purchase confirmation identifies the billing channel. A workspace is intended to have one active billing channel; contact support before switching channels to avoid overlapping subscriptions.

The price, currency, billing interval, taxes, trial eligibility and renewal terms displayed before confirmation apply. The current Pro prices are EUR 6.99 per month or EUR 71.88 per year (EUR 5.99 per month), before tax. Where a tax applies, the store or checkout adds it, so the amount charged can be higher and can differ by country. The total shown before you confirm, including any tax, is the amount charged. Business tax treatment, including any lawful reverse charge, is shown on the relevant checkout or invoice.

Monthly plans renew monthly and annual plans annually until cancelled. The minimum commitment is the selected billing period, subject to trial and statutory withdrawal rights. You authorise the disclosed recurring charges by confirming the subscription. Cancelling renewal normally preserves Pro access until the end of the paid period; immediate account/workspace deletion ends access earlier.

For website purchases, the subscription contract is concluded when we confirm acceptance of your order. For store purchases, the store’s confirmation identifies the purchase and start date. We do not charge a new price for an existing paid period retrospectively.

Trials

A free trial applies only if it is shown before you confirm. New Pro subscriptions include a 14-day trial on the website, the App Store, and Google Play. Before you confirm, you see how long the trial lasts, when the first charge happens, the price after the trial, and how to cancel. On the website, a payment method is collected when the trial starts. The first charge is when the trial ends, unless you cancel before then.

Unless cancelled by the deadline shown in the offer, the trial converts to the disclosed paid subscription. Website trials can be cancelled before the stated first-charge time. For store trials, follow the store’s stated deadline; Apple advises cancelling a free or discounted trial at least 24 hours before it ends. We will not treat an unconfigured store trial as an available offer.

The contractual trial and a consumer’s statutory withdrawal period are different. Where the subscription, including its later charges, is agreed at trial sign-up, the withdrawal period normally runs from that contract date. A trial does not automatically postpone it until the first payment, nor does it remove an extended withdrawal right caused by missing legally required information.

Cancel renewal

• Website: use the billing section at wpnoti.com. If you cannot access it, contact [email protected]; we will act on a timely, verifiable cancellation request.
• Apple: use Apple Subscriptions and follow Apple’s cancellation instructions.
• Google Play: use Google Play Subscriptions and select WPNoti.

Removing the app or disconnecting a store does not cancel a subscription. A teammate leaving a workspace does not cancel the remaining workspace’s plan. Apple and Google billing must be managed through the relevant store; contact us if assistance is needed.

Price changes

We will notify you in a durable form, such as email, at least 30 days before a website renewal-price increase applies. It applies no earlier than the next renewal after that notice period. You may cancel before it takes effect. We will obtain consent if required by law. Store-billed changes follow the store’s notice and consent mechanisms and applicable law; we will not bypass them.

Cancelling renewal or voluntarily deleting an account does not ordinarily create a proportional refund for the current billing period. This does not limit statutory withdrawal, remedies for failure to supply or lack of conformity, refunds expressly promised in these Terms, or refunds required by law. Duplicate or incorrect charges should be reported promptly for investigation and correction.

For Apple/Google purchases, use the relevant store’s refund process: Apple refund requests or Google Play refund help. The store may need to process the payment refund. You may still contact us about the service or exercise rights against the legally responsible trader; these Terms do not make store approval a condition of a mandatory right against us.

Consumer right to withdraw

If you are an EU/EEA consumer entitled to withdraw from a distance service contract, you may do so without giving a reason within 14 days after the day the contract is concluded. Longer periods or additional rights apply where mandatory law requires them, including where required withdrawal information was not provided.

To withdraw, send a clear statement to MB DEVELOPERIS at the postal or email address in section 1. You may use the optional form below. Sending your notice before the deadline is sufficient. Where the contract was concluded through our online interface, you can also use its “Withdraw from contract” function during the applicable period, and we will promptly acknowledge it on a durable medium.

We reimburse payments due back following a valid withdrawal without undue delay and no later than 14 days after being informed, using the same payment method unless you expressly agree otherwise, without a reimbursement fee. For payments collected through a store, we will cooperate with the relevant refund mechanism to honour applicable obligations.

If you expressly request that paid service begin during the withdrawal period, and we have provided the required information, you may owe a proportionate amount for the service actually provided before withdrawal, but only where the law permits. No payment is due for a period expressly offered as free. We will not rely on early access alone as a waiver of withdrawal, and no proportional charge is due where the required express request or information was missing.

WPNoti Pro is an ongoing digital service. Merely opening the app, connecting a store or starting a trial does not mean the service has been fully performed or that a digital-download waiver removes your service withdrawal right.

Optional withdrawal form

To: MB DEVELOPERIS, Daukšių g. 2, Daukšių k., LT-18102 Švenčionių r., Lietuva; [email protected]

I/We hereby give notice that I/we withdraw from my/our contract for the following service: WPNoti [plan and billing interval].

Date ordered / contract concluded:

Account email and order/transaction reference, if available:

Consumer name(s):

Consumer address:

Date:

Signature (only if this form is sent on paper):

Delete wording that does not apply. This form is optional; any sufficiently clear withdrawal statement is accepted.

For consumers, we must provide digital services conforming to the contract and mandatory law, including relevant functionality, compatibility, security and necessary updates. For an ongoing subscription, the applicable conformity obligations continue throughout the supply period. Follow reasonable update instructions after receiving adequate information about availability and consequences; failure to install an update does not automatically remove your rights.

If the service is not supplied, you may require supply and, where the statutory conditions are met, terminate. If it is not in conformity, you may require that it be brought into conformity without charge, within a reasonable time and without significant inconvenience. Where correction is impossible, disproportionate, unsuccessful, refused, unreasonably delayed, or the problem is sufficiently serious, the law may entitle you to a proportionate price reduction or termination/refund. A paid contract cannot ordinarily be terminated for a merely minor lack of conformity; the applicable burden of proof remains with us. These rights are separate from a change-of-mind refund.

When a statutory refund is due for a price reduction or termination, we will make it within the applicable legal period, normally no later than 14 days after being informed of the decision, without a refund fee. Contact support to exercise these rights. Nothing requires you to waive statutory remedies in favour of store credit.

We use reasonable care and skill to operate WPNoti. We do not promise a particular availability percentage or support response time unless separately agreed. Planned maintenance, network conditions and third-party systems may affect availability, but do not excuse a failure for which we are legally responsible.

We may update the service to maintain security, comply with law, support changes to WooCommerce, operating systems or integrations, improve reliability, or develop functionality. Changes beyond those needed to maintain conformity must have a valid reason identified here, involve no additional charge during the current paid period, and be explained clearly.

If a change adversely affects a consumer’s access or use more than minimally, we will give reasonable advance notice on a durable medium explaining its nature, timing and the right to terminate without charge. The consumer may exercise that right within 30 days of receiving the information or the change taking effect, whichever is later, except where we enable continued use of the unchanged service without additional cost and in conformity. Applicable statutory refund rights follow.

For business customers, a material reduction in paid core functionality during a prepaid period gives the affected customer a right to terminate the affected service and receive a proportional refund for the unused prepaid period. We will normally provide at least 30 days’ advance notice; urgent security or legal changes may require shorter notice.

You may cancel renewal, stop using the service or request account deletion at any time. See the Account Deletion page. These are different actions with different effects.

We may suspend access proportionately where necessary to address a significant security risk, unlawful use, material breach or unpaid charges. Where practicable, we will give the reason and a reasonable opportunity to remedy the issue, normally at least 14 days for a remediable breach. Immediate action may be necessary for an urgent risk or legal requirement. We will restore access when the grounds are resolved and retain only what is justified.

We may terminate for an unremedied material breach, where required by law, or if continued service presents an unacceptable serious risk. If we discontinue the service or terminate for our convenience, we will normally provide at least 30 days’ notice and refund the unused prepaid period. Mandatory rights remain unaffected in all cases. Where lawful and safe, we will allow a reasonable opportunity to retrieve your data before access ends; do not use WPNoti as your only copy of store records.

Deleting an individual account removes that person’s access. A workspace used by other members continues; the plan and necessary shared records remain. If the last member deletes their account, the workspace is closed and its data is deleted subject to the Privacy Policy’s limited retention exceptions.

On closure of a website-billed workspace, the deletion request cancels the Stripe subscription immediately. It does not renew, and an unconverted trial does not become a paid subscription.

Account deletion does not automatically cancel an Apple or Google subscription. Cancel it in the relevant store to prevent further charges. We provide the management links before deletion, while allowing you to proceed with deletion. Refund rights remain as described above.

Deleting WPNoti records does not delete the underlying WooCommerce store or its records. Deletion is generally irreversible. Restoring a valid store purchase does not restore deleted workspace data or guarantee automatic reassignment of a purchase to a new workspace; contact support about entitlement issues.

Where consumer law requires it after termination, we will make eligible non-personal content you provided or created available on request, without charge or hindrance, within a reasonable time and in a commonly used machine-readable format, subject to statutory exceptions. Personal-data requests follow the Privacy Policy and applicable law. Processor data return/deletion follows the Data Processing Addendum.

Nothing in these Terms excludes or limits liability where doing so is prohibited. This includes fraud, intentional misconduct or gross negligence; death or personal injury; non-pecuniary damage where limitation is prohibited under Lithuanian law; mandatory consumer remedies; and any other non-excludable liability. Nothing restricts individuals’ statutory data-protection rights or regulators’ powers. Apple Standard EULA matters remain governed by section 3.

Consumers: our liability is determined by applicable law. The business-customer exclusions and cap below do not apply to you.

Business customers only: subject to the exceptions above, neither party is liable under these Terms for indirect or consequential loss, including loss of profit or business opportunity to the extent it constitutes such loss. Our aggregate liability for claims arising from the same or related events is limited to the greater of EUR 500 or the fees paid or payable to us for the affected workspace in the 12 months preceding the first event giving rise to the claim. This cap does not reduce an express obligation to return fees or pay refunds under these Terms.

A missed, delayed or faulty alert is subject to section 2 and to this section. It does not exclude liability where the law prohibits exclusion, does not limit a consumer’s statutory remedies, and does not remove a refund these Terms or the law require. Section 3 and the Apple Standard EULA remain in force.

Each party must take reasonable steps to mitigate its loss. Your responsibilities for your store do not release us from responsibility for our own failures. No broad customer indemnity is imposed by these Terms.

We may propose changes for a change in law, a material change to service functionality or third-party requirements, security needs, or a necessary clarification of contractual administration. We will explain material changes and their reasons at least 30 days before they take effect, using email or another durable notice, except where law or an urgent security requirement requires a shorter period.

Changes do not apply retrospectively or remove accrued rights. Where express agreement is required, we will obtain it; silence alone will not be treated as that agreement. If you reject a material adverse change, you may terminate before it takes effect and receive a proportional refund for an unused prepaid period affected by the change. Consumer service-modification rights in section 10 remain available. Price changes follow section 7.

Send complaints to [email protected], identifying the issue and remedy requested. We will examine consumer complaints without charge and provide a reasoned written response within 14 days of receipt, as required by Lithuanian consumer-protection rules.

If a consumer complaint is unresolved, you may refer it to the State Consumer Rights Protection Authority (VVTAT) through its complaint information page or Consumer Rights Information System. This does not prevent court proceedings or access to other competent consumer bodies. We will provide any further ADR information required when responding to an unresolved complaint.

WPNoti is offered worldwide. These Terms are in English. Lithuanian law governs them. For consumers, that choice does not remove mandatory protections of the law of their habitual residence where those protections apply. Consumers may bring proceedings in the courts available under mandatory jurisdiction rules; we will not require them to litigate exclusively in Lithuania. Business disputes are subject to the competent courts of Lithuania, with territorial jurisdiction determined by applicable procedural law.

If a provision is unenforceable, the rest continues to apply to the extent legally possible. A failure to enforce a provision immediately is not a waiver. We may transfer this contract only without reducing your contractual or mandatory rights and will provide any required notice. You may not transfer a paid account or contract without our agreement, which we will not unreasonably withhold; this does not restrict transfers permitted under applicable software licences.

These Terms, the agreed subscription offer and the Data Processing Addendum where applicable constitute the service agreement. Mandatory law takes priority; the Apple Standard EULA takes priority within its scope as stated above; the Data Processing Addendum governs conflicts concerning processing on your behalf; and the specific subscription offer governs its price, interval and agreed feature entitlements.